Should have understanding & knowledge of the processes involved in digital account opening and knowledge of the KYC process; an RM-assisted journey is a must.
Should be well versed with account opening processes and dependencies with exchanges, DPs, and KRAs.
Look after day-to-day activities, UAT testing, production support, and maintaining an issue tracker of the process with the following being the measurement matrix:
Incorporate stakeholder feedback to improve the product.
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